DAŠIĆ , D. .; MIHIĆ, S. . COSTUMER RELATIONSHIP MENAGMENT WITH CLIENTS THROUGH PERSONALIZED SERVICE AND QUALITY OF SERVICES IN BANKS OF SERBIA. KULTURA POLISA, [S. l.], v. 16, n. 38, p. 721–735, 2019. Disponível em: https://kpolisa.com/index.php/kp/article/view/323. Acesso em: 29 jul. 2026.