MITIĆ, N.; BRZAKOVIĆ, M. . Model for Evaluation of Banking Services’ Quality. KULTURA POLISA, [S. l.], v. 19, n. 3, p. 176–202, 2022. DOI: 10.51738/Kpolisa2022.19.3r.176mb. Disponível em: https://kpolisa.com/index.php/kp/article/view/1432. Acesso em: 9 may. 2026.